How does the O’Fallon roofing process work with insurance?

December 16, 2024 | 7 min. read | By Stephen Allen

Dealing with roofing issues is stressful enough on its own. Throw in the complexities of insurance claims, and suddenly, you’re neck-deep in paperwork, jargon, and a whole lot of confusion. If you’re navigating this process for the first time, don’t worry—you’re not alone. Understanding how a roofing project works with insurance can feel like learning a new language, but with the right guidance, it’s totally manageable.

Let’s walk through the process step-by-step, so you can tackle it with confidence.

Brody Allen crew roofing in O'Fallon MO

Step 1: Spot the Problem

First things first—how do you know you have a problem big enough for an insurance claim? Common culprits include storm damage, hail, falling branches, or that sneaky leak you’ve been ignoring until it dripped onto your favorite chair. If you suspect your roof has taken a hit, don’t wait. Catching the issue early can save you time, money, and a whole lot of stress.

Signs of damage include missing shingles, dents, water stains on your ceiling, or debris scattered around your yard post-storm. If something seems off, it’s time to call in a pro for an inspection.

Step 2: Schedule a Professional Inspection

Your next move is to get a roofing contractor to inspect the damage. Why? Because insurance companies like evidence. A professional roofer will assess the situation and document the damage, providing you with photos, reports, and an expert opinion. This step is crucial—insurers need proof that your claim is legitimate, and a roofer’s inspection is your golden ticket.

This is where Brody Allen Exteriors can make your life much easier. As a locally owned and operated company serving O’Fallon and surrounding areas, Brody Allen Exteriors specializes in working with homeowners on insurance claims. They understand the ins and outs of roofing damage and can ensure no detail is overlooked during the inspection process. With their expertise, you’re in safe hands right from the start.

New roof on ranch house looking east

Step 3: File Your Insurance Claim

Once you have the inspection report in hand, it’s time to contact your insurance company. This step can feel daunting, but most insurers have streamlined the process to make it as painless as possible. You’ll typically need to provide:

  • Your policy information
  • The date and cause of the damage
  • Documentation from your roofer (photos, reports, etc.)

The insurance company will assign a claims adjuster to your case, who will review the information and schedule their own inspection. Brody Allen Exteriors can support you here, too. Their team can work with the adjuster, making sure all damage is noted and nothing is left out of the claim.

Why Is My Roof Leaking?

Step 4: The Adjuster’s Inspection

The adjuster’s job is to assess the damage and determine whether it’s covered under your policy. While they’re professionals, they might not have the same level of roofing expertise as your contractor. Having Brody Allen Exteriors present during the inspection ensures that any overlooked details or discrepancies are addressed right on the spot.

Be prepared for some back-and-forth during this phase. Adjusters might question the extent of the damage or whether it was caused by a covered event. Stay patient and let your roofing contractor advocate for you.

Step 5: Review Your Policy and Coverage

While waiting for the adjuster’s report, take a good look at your insurance policy. Not all policies cover the same things, so it’s essential to understand what’s included—and what’s not. Key terms to look for include:

  • Replacement Cost Value (RCV): Covers the full cost of replacing your roof without factoring in depreciation.
  • Actual Cash Value (ACV): Factors in depreciation, meaning your payout will be lower based on the roof’s age.
  • Deductible: The amount you’ll need to pay out of pocket before insurance kicks in.

If you’re unsure about anything in your policy, Brody Allen Exteriors can guide you through the details. Their team prides itself on clear communication and ensuring homeowners understand their options every step of the way.

Brody Allen crew with in progress roof replacement

Step 6: Approval and Estimate

If the adjuster approves your claim, congratulations! The next step is getting an estimate for the repairs or replacement. Brody Allen Exteriors will provide a detailed breakdown of the work needed, including materials, labor, and costs.

Insurance companies often require this estimate before they issue a payment. Depending on your policy, they may release funds in stages—some upfront to get started, and the rest upon project completion.

At this point, you might find yourself needing a little break. After all, dealing with paperwork and insurance adjusters is no small feat. Why not treat yourself to a refreshing outing at Crossroads Brewery in O’Fallon?

Step 7: The Work Begins

With insurance approval and funds in place, it’s time to get your roof fixed. Brody Allen Exteriors will schedule the work, order materials, and keep you informed throughout the process. They’re known for their high-quality craftsmanship and commitment to enhancing the value and curb appeal of your home, so you can trust the job will be done right.

This is the easy part for you—sit back, relax, and let the pros handle it. However, staying in touch with your contractor and monitoring progress is always a good idea.

Step 8: Final Inspection and Payment

Once the work is complete, Brody Allen Exteriors will conduct a final inspection to ensure everything meets their quality standards. This is also your chance to walk through the finished project and address any concerns.

If everything checks out, your insurance company will issue the final payment, covering the remaining balance owed to the contractor. Keep all receipts and documentation in case you need them for future reference.

Tips for a Smooth Insurance Claim Process

  1. Know Your Policy: Understanding your coverage ahead of time can save you frustration.
  2. Act Quickly: Report the damage promptly to avoid delays or denied claims.
  3. Choose the Right Contractor: Brody Allen Exteriors is licensed, insured, and experienced in handling insurance claims, making them a reliable choice.
  4. Document Everything: Take photos, save receipts, and track communications.
  5. Don’t Be Afraid to Push Back: If your claim is denied or the payout seems too low, appeal with the help of your contractor.

Need Assistance with Your Claim?

Brody Allen Exteriors can help guide you through the process and ensure your roof is repaired to the highest standards. Many of your neighbors have successfully navigated their insurance claims with our expert assistance.

Why Brody Allen Exteriors Is Your Trusted Partner

Brody Allen Exteriors isn’t just another roofing company—they’re a team dedicated to helping homeowners in O’Fallon and beyond protect their homes and simplify the insurance process. With thousands of projects completed and a focus on honesty and integrity, they’ve earned their reputation as a reliable and customer-focused company.

By working with Brody Allen Exteriors, you can take the stress out of roofing projects and insurance claims. Their personalized approach ensures your unique needs are met, and their expertise means you’ll get the most from your insurance policy.

Final Thoughts

Navigating a roofing project with insurance can feel overwhelming, but with Brody Allen Exteriors by your side, it doesn’t have to be. By staying informed, acting quickly, and working with experienced professionals, you can secure the best outcome for your home and your wallet.

And when all is said and done, don’t forget to celebrate your victory over insurance bureaucracy.

Stephen Allen profile picture, Owner of Brody Allen Exteriors

Stephen Allen

Stephen Allen, the founder of Brody Allen Exteriors, is deeply committed to providing top-notch roofing solutions to homeowners in Wentzville. With a strong background in construction and a keen understanding of local weather challenges, Stephen leads his team with a focus on quality, reliability, and customer satisfaction. Under his leadership, Brody Allen Exteriors has grown into a trusted name in the roofing industry, recognized for its expertise in handling everything from routine maintenance to complex storm damage repairs.

MISSOURI'S BEST

O'Fallon Roofing Professionals You Can Trust

When you choose Brody Allen Exteriors, you're choosing a team that's dedicated to protecting O'Fallon homes. We live and work in this community, and we're here to ensure your roof is strong, durable, and built to last.